Shipping Policy, Cancellations & Refunds
Our customers enjoying shopping with Skyert is most important for us and we are ready to support you throughout the process.
Shipping Policy
It is usual to take 2-4 weeks of shipping time. If you have purchased multiple items those may be sent in different packages from different locations.
However, if you want to know about the shipping status of your purchase or for other inquiries please reach the team via contact us page.
Refund Policy
Our policy lasts for 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or a replacement.
We consider returning or replacing if the product does not match the description or if it is defective or damaged at arrival.
To be eligible for a return or a replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Late Or Missing Refunds (If Applicable)
If you haven’t received a refund yet, first check with your bank and then with the credit card company. It may take some time to refund the amount.
Cancellations
In any case, if you want to cancel the order please contact us within Four hours of time from the purchase. We are unable to process after that time window as we may have initiated the dispatching process for your order.
These services are handled case by case and for inquiries please reach the team via contact us page.