Frequently Asked Questions
How Long Will it Take To Get My Package?
Due to slowness across the world with pandemic, it may take 1-3 weeks times to receive your parcel. If it takes more than that time please reach us via the ‘Contact Us’ page.
How Do I Track My Order?
Once your parcels are shipped the tracking details will be updated. You will be able to see the details via the ‘Track your Order’ page.
How to Contact if I need support?
Email to support@skyert.com or reach us using the ‘Contact Us’ page.
Do I Need an Account to Place an Order?
It is not mandatory to have an account to place your order. Customers who have an account with us will receive special promotional offers from time to time.